Port Agency
Full port agency services with local expertise and international standards.
Port Agency & Vessel Support Across Costa Rica
Caribbean Pacific 7 Ports Since 2018
Local expertise. International standards. Available 24/7.
For Ship Owners, Charterers & Operators
Built for ship owners, charterers and operators who need reliable local execution.
Ship Owners
Charterers
Vessel Operators
Captains & Masters
Marine Superintendents
Who We Are
Precision at every port call.
OceanGate is Costa Rica's leading port agency and vessel support company. Founded to bridge the gap between international shipping standards and the operational realities of Costa Rican ports, we serve ship owners, charterers, and operators with the precision, responsiveness, and expertise their operations demand.
From the Caribbean terminals at Moín and Limón to the Pacific ports of Caldera, Puntarenas, Quepos, and Golfito — our teams are on the ground, around the clock.
Mission: To deliver world-class maritime agency services with local knowledge and global standards.
Vision: To be the most trusted name in Central American maritime operations.
Documents & Compliance
Documentation handled with precision.
- Port clearance
- Customs coordination
- Immigration support
- Crew documentation
- Disbursement accounts
- Post-call reports
What We Do
Maritime services
built for results.
From port agency to emergency response — every service designed around uptime, compliance, and the operational tempo of international shipping.
Vessel Support
Comprehensive on-site support for every vessel call across Costa Rica.
Crew Logistics
Crew change coordination, visas, hotels, and transfer management.
Logistics & Supply
Ship chandlery, spares procurement, and supply chain management.
Emergency Vessel Support — 24/7
24/7 emergency coordination for incidents at sea and in port.
24/7Marine Services
Pilotage assistance, towage, mooring, and technical diving.
Customs Coordination
End-to-end customs clearance and documentation management.
24/7 Operations Desk
Round-the-clock operational support and communication center.
LIVEP&I Support & Incident Coordination
Local coordination point for shipowners, P&I clubs and marine insurers requiring assistance in Costa Rica.
Protective & Owners' Agency
Independent local follow-up for owners when another agent has been nominated for the port call.
National Coverage
Both coasts.
Seven ports.
— Caribbean Coast
— Pacific Coast
Who We Serve
Every vessel type.
Every operator.
From tankers to cruise.
We handle it all.
Both coasts.
One trusted agent.
Chemical & Oil
Tankers
Port clearance, berth coordination, and cargo documentation for chemical and oil tanker calls at Moín and Caldera.
Dry & Liquid
Bulk Carriers
Draft surveys, cargo inspection coordination, and stevedore management for bulk operations across both coasts.
Feeder & Ocean
Container Lines
Fast-turnaround agency for feeder and mainline container vessels with full customs and terminal coordination.
Ocean & River
Cruise Passengers
Shore excursion logistics, immigration processing, and VIP passenger support for cruise calls at Limón and Puntarenas.
OSV & Platform
Offshore Projects
Supply vessel support, crew transfers, and offshore equipment logistics from Golfito and Pacific anchorage areas.
The OceanGate Advantage
Why customers
choose us.
45min
Average Response
Industry-leading first response time across all seven ports.
24/7
Operations Desk
Continuously staffed control center, every day of the year.
100%
Local Expertise
Deep knowledge of Costa Rican port procedures, regulations, and relationships.
7
Ports Covered
Complete Caribbean and Pacific coast network under one agency.
98%
On-Time Record
Consistent delivery performance validated across vessel calls.
CRI
Proudly Costa Rican
Locally incorporated, internationally operated, globally trusted.
How We Operate
From first contact
to final report.
Pre-Arrival
We receive vessel ETA and begin coordinating all port authorities, berthing, and services 48 hours in advance.
Port Coordination
Our team manages berth booking, customs pre-clearance, and all pre-port logistics.
Operations
On-site coordinators execute all services: cargo ops, provisioning, crew logistics, and technical support.
Departure
Full clearance documentation, exit coordination with port and immigration authorities.
Post-Call Report
Detailed disbursement account and operational report delivered within 24 hours of departure.
Always On
24/7 Operations
Desk.
Our operations center never closes. Every call answered. Every vessel supported. Every emergency coordinated — day or night, weekday or holiday.
LIVE
00:00 UTC
Operations Desk
Online
Caribbean Ports
Active
Pacific Ports
Active
Emergency Line
Staffed
How It Works
Port call process.
Start to finish.
01
Pre-Arrival Coordination
ETA notification received 48–72 hours out. We begin berthing allocation, authority notifications, and full service scheduling before the vessel reaches port limits.
02
Port Authority Communication
Direct liaison with port captaincy, customs, immigration, and health authorities. All pre-arrival declarations submitted and clearances coordinated in advance.
03
On-Site Vessel Attendance
A dedicated agent boards upon arrival, present throughout the call. Single point of contact for captain, officers, and all shore-side parties.
04
Cargo / Crew / Logistics Support
Simultaneous management of cargo operations, crew changes, provisioning, spare parts delivery, and any technical or medical requirements during the port stay.
05
Departure Clearance
All outbound documentation prepared: port clearance, customs exit, immigration stamps, and final manifest. Vessel departs without delays at the gate.
06
Final Reporting
Full disbursement account, call report, and port cost summary delivered within 24 hours of departure. All documentation archived and available on request.
What Operators Say
Trusted by those
who know the sea.
"OceanGate handled our entire call at Caldera with zero delays and perfect documentation. The kind of agent you want at every port worldwide."
"When we had an engine casualty outside Limón at 02:00, OceanGate had a response team and emergency contacts mobilized within 30 minutes. Exceptional."
"Their 24/7 desk is the real deal. Every crew change, every provision order handled professionally and on schedule. Best agent in Central America."
Get In Touch
Start your
port call today.
Operators online · 24/7
Talk to an operator on WhatsApp.
The fastest route to our operations desk. Pick your port and the service you need — we'll open WhatsApp with the message ready so you only have to hit send.
Message preview
Outside WhatsApp? Use the emergency line, operations number or email listed here.
Emergency Line — 24/7
+506 8313-2421
Operations
+506 8313-7336
WhatsApp
+506 8313-2421
Location
Limón Centro, Frente al Park Hotel
Oficentro Club Miramar
Oficentro Club Miramar
Active Ports